I had to personally visit UCHealth and fill out forms for hipaa and request all images on cd/dvd.
I also too printed copies of every visit note and test result. Record transfers are one of NJH weaker points. This took over a week to get them and I hand carried them to NJH only to have Dr E complain to me he could not read them in the office and had to make the long trip (down the hall) to radiology where they could read them. One of the reasons NJH likes to duplicate every test you had prior so make sure your insurance is covering NJH 100% because their charges are about 4 times higher than a regular hospital.