https://www.nationaljewish.org/NJH/media/pdf/MF-Using-The-AerobiKA.pdf?ext=.pdf
Hi Isabella,

The above link is for NJH. It tells you how to clean the Aerobika. I was not following Aerobika instructions.
I don't use microwave bags, but you can find that answer on this forum from past answers. Thanks for your answer.

Where is UNC?

Thanks ,

Cynthia69