@bruceandruth1970

Hello,
I like the new Audi and I think she is a decent programmer and did say that my former Audi had big shoes to fill. We went over my chart and all the hearing aid brands I tried to no avail…kept coming back to Phonak. So I said new aids would have to have a wow factor before buying.
I am trailing Phonak Lumity UP 90 (profound loss). She basically followed the program my prior Audi did on my Phonak Nadia’s and we tweaked them a bit.
I found her patient and she had to get on the phone to Phonak because she didn’t know how to change the order of several programs we wanted to try.
I explained what I wanted and what I was lacking.

I see her again on a few days after a 2 week trial and I am impressed with these aids for both ears. I am hearing more sounds all around me and at a greater distance. I will be deleting some programs that are not beneficial to me and tweaking the left, poorer ear more. I was surprised at being able to get more sound out of that ear. These are the newest aids that Phonak has…no Cros available but that’s fine. They are really powerful. I have kept an almost daily log of my experiences and you can see by reading it how the brain adjusts. I am hearing music in stores and on tv now which was minimal before.
She is very upbeat but I am an experienced long time hearing aid user so that is a plus. I see no reason not to stay with her but, if they ever get an Audi to replace the one at the office near me, I will check that out for the future.
I am keeping these aids ($6000 oh yeah) . They may help in speech discrimination a bit more. It is just so wonderful to be aware of all around me.
I will need to make male voice a bit clearer so will work on that programming.
Just a note that the Hearing Aid Center in my ENT practice is now a separate entity within that practice so the Audis have to follow their rules. My old Audi basically let me walk out of her office with thousands of dollars worth of hearing aids and no money down and no restocking fee. The Wild West days lol.
I will add that the new Audi was ready to give me new molds (additional cost) and I said no, I don’t need them. She did say they looked in good condition so no pressure there. I can’t say for sure what the experience would have been for a new hearing aid user. She is very busy though, and has a lot of customers but I wonder how cost driven that practice is now. Who am I kidding , of course it is.

FL Mary