I fell for it and they got me for about $500. It is a total 100% scam from my experience. They doubled my online order “by accident” and changed my card the full amount for both orders, I called customer support about the mix up and after a very long hold a very pleasant young lady assisted and assured me that all I needed to do was return the extra merchandise (I would be responsible to pay shipping both ways) and that the refund would show up on my card between 30 to 60 days. She actually laughed a few times while assisting me. She also advised me that I would end up needing the doubled order anyway because the best results occurred over a longer period of time. I kept them and took the probiotics as directed 4ea daily for 120 days with absolutely zero results.. not even a slight placebo in the beginning etc. I could have bought an awful lot of sauerkraut for $500, what a rip off. The best probiotics you can get are in organic plant based foods. It turns out that all of my low energy, bloated gut and digestive problems disappeared after 45 days of abstaining from drinking beer or any other alcoholic beverage.