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The Patient Portal—Help or Hindrance?

Just Want to Talk | Last Active: Feb 17 12:10am | Replies (227)
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@colleenyoung

Hi @buckwild, I'd like to add my welcome. I think you're wise to get tips on using the Mayo Clinic portal from fellow members here. @johnbishop has given a few tips that may help.

You may also be interested in this related discussion specifically about the Mayo Clinic patient portal:
- Mayo Clinic Patient Portal: How do I find it? Do you use it?
https://connect.mayoclinic.org/discussion/mayo-portal/

If you'd like to contact someone for support in using Mayo's portal, you can click "Get Help" in Support on the portal. Here's the link to call or submit an online request:
“Get Help” https://onlineservices.mayoclinic.org/patientportal/content/get-help

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Replies to "Hi @buckwild, I'd like to add my welcome. I think you're wise to get tips on..."
andytheman | @andytheman | Oct 20, 2023

I use my doctor’s portal. I just leave my message then by 4:00 that day I get a new prescription if needed or an increase in dosage.

I am not charged yet for the service.
I understand that Mayo may charge a fee for using the portal for various purposes. This is new information that I didn’t know about.
I will keep my PCP portal as it’s still free so far. They call me regarding my submission within 3 hours and any new prescriptions are filed from my Doctor directly to my delivered medication as he orders it from his laptop and by 4-4:30 my meds are delivered straight to my office.
I was on 300 mg of Wellbutrin XL in the morning and he upped it to 450 mg mornings. I just started today so I will wait until it starts working before I message or see him in person if the increased dose has bad side affects.

It shouldn’t because I took the GeneSight DNA test and Wellbutrin is considered ok for me. We’ll see.

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