Connect
← Return to Anyone take new drug Camzyos (mavacamten) for HCM?
Discussion
Anyone take new drug Camzyos (mavacamten) for HCM?
Hypertrophic Cardiomyopathy (HCM) | Last Active: 4 days ago | Replies (807)Comment receiving replies
I have an update on my update - it's a procedural matter regarding renewing a prescription with the specialty pharmacy. In my case the pharmacy is called Optum. My next Echo is in three months because it appears that I am responding well to the dose. My doctor's office requested a three month prescription. Things I learned being on the phone forever with Optum: Camzyos is not allowed to be a three month prescription only a 30 day prescription. Every month I have to call in the prescription (since there is no change) NOT the doctor's office! They said that was because it is going to a home address. I can only call in when I have a 7 day supply left or less.
My doctor's office was not aware of this. I have no idea if this is a Restriction Prescription pharmacy rule but the only way I found out why my medicine was going to be delayed (which I fixed) was/is by calling the pharmacy and knowing what questions to ask. I have no idea if this is true for everyone or only Optum pharmacy. I have had so many shipping issues with Optum that I have called them every time I was told by my doctor's office that a prescription was being sent and each month it has been something. So be your own advocate. To me, it seems like they do not communicate with the doctor's office. What is most frustrating is that my doctor is chairman of Washington University's cardiology dept. and his department was part of the group involved with the trials for this drug and they are still involved. Sorry for being so longwinded but I recall others have had delivery issues in the past.
Replies to "I have an update on my update - it's a procedural matter regarding renewing a prescription..."
I have been on Camzyos for over a year. In fact, I started this string in the beginning when I was trying to get my first prescription. Here are my thoughts on your post.
CVS Specialty Rx has never dropped the ball.
They send email reminders each month and ship express 1 to 3 days to home or local CVS ..... your choice.
You must have fewer than 10 pills on hand in order for them to ship.
Yes you call Rx every month and talk briefly to an intake person and then transferred to their Specialty Pharmacist who asks the same safety questions each time. It's their professional responsibility and for your well being. All seem to be very competent and very friendly.
Refills are 30 days max. Dr may write a script to cover 90 days (3 refills) but only 30 at a time.
BMS nurse navigator has become less of a factor over my experience. Some delays in receiving order could have to do with payment by third parties who are involved in your account (copayment, a grant, valid credit card, etc.). Ask the pharmacy intake person each time if payment is clear as they should be able to give you an answer from their screen.
Hopefully this has been helpful and that Camzyos works well for you. I praise and thank God every day for the incredible brains that invented it, and the entire team (although not perfect) He has placed in my life to help me get it! All is good! Persevere and try to be positive and at Peace.
Thank you for posting this information since I will be working with Optum as well! My Cardiologist is Dr Owens. Is that yours?
Connect
What an ordeal @nbs! Jeesh...
You have had quite a frustrating time just trying to keep up with not only the pharmacy's rules, that make little sense, but also the lack of communication to your doctor. We have a new member, @whidbey, who also just began a week ago on Camzyos thru University of Washington. Sharing your information may help them prepare better. The good news is you are doing so well. Yay! But the stress of always having to stay on top of every little thing must make you a little crazy. I'm glad you were able to vent here on Connect. Hang in there!