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Recent changes to Mayo Clinic patient portal
Visiting Mayo Clinic | Last Active: Jun 23, 2023 | Replies (37)Comment receiving replies
The new system is prompting me that my care team wants me to make appointments. If I click on the arrow, it just brings me to the page with my entire care team, and does not specify who of them wants me to make an appointment for what!
It is very frustrating to be told to do something but not told what this something is, or is about!
Replies to "The new system is prompting me that my care team wants me to make appointments. If..."
If you look at the very top almost in the middle there is a bell. If I get a new message or two there is a number on the right side of the bell. You touch the bell whenever you want. New test results or any new message will be there.
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@lindes, that is super frustrating.
For help with completing this task as your care team requested, call or submit an online request:
- On the Website: Via “Get Help” (https://onlineservices.mayoclinic.org/patientportal/content/get-help)
- On the Mobile App: Accounts > Support > Get Help