← Return to Recent changes to Mayo Clinic patient portal

Discussion

Recent changes to Mayo Clinic patient portal

Visiting Mayo Clinic | Last Active: Jun 23, 2023 | Replies (37)

Comment receiving replies
@nonobaddog

Sometimes changes are made just to be making changes. People will always say the changes make it better and you are supposed to believe them.
However if you put in the time to get used to the changes you can probably get back to the same comfort level that you had before, but not always.
One thing I don't think I like about the new version is the After Visit Summaries and Clinical Notes. I used to be able to tell which ones I had already looked at and which ones I hadn't. The unread ones were Bolded and the read ones were not. This was useful to me but now I don't see that. Yes I will get used to it but No this is not an improvement.
I hope I am wrong and it just happens that I have already looked at all my Summaries and Notes so I can't see any differences because there aren't any.

Jump to this post


Replies to "Sometimes changes are made just to be making changes. People will always say the changes make..."

@nonobaddog I hav reported this same issue of not knowing which notes, etc I have not read. It needs to be marked unread in some way, whether bolded or some kind of indicator on that post. I was recently inpatient at St Mary’s for surgery and back in with complications. There are so many reports/notes to go through to try and find one that is unread.
Another thing that may be slowing it down is the inclusion of articles in with our individual records on home page. (I use the iPhone app)
I will try to make more suggestions as I have time.