← Return to Recent changes to Mayo Clinic patient portal

Discussion

Recent changes to Mayo Clinic patient portal

Visiting Mayo Clinic | Last Active: Jun 23, 2023 | Replies (37)

Comment receiving replies
@jennifer0726

I just re-tried on my iPhone (device I use for portal) and still got unable to access at that time. However I tried again and got in. This has been an ongoing issue with the new iPhone portal, sometimes it is difficult to access different parts like tests, clinical notes/documents, appointments and messages as well as logging in. I just was discharged Friday after surgery admission 5/1/23-5/3/23 & complications 5/4/23-5/12/23.
That scheduled portal maintenance message states it is for this evening, not this morning. Hope they can get the kinks out. Thanks all for your help!

Jump to this post


Replies to "I just re-tried on my iPhone (device I use for portal) and still got unable to..."

Jennifer, would you mind providing this feedback through the portal now that you've been able to login?

Submit via the “Feedback” link
On the Website, you'll find Feeback on the right side of every web page and in the blue footer bar. (https://onlineservices.mayoclinic.org/patientportal)
On Mobile App: Accounts > Support > Send App Feedback