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Recent changes to Mayo Clinic patient portal

Visiting Mayo Clinic | Last Active: Jun 23, 2023 | Replies (37)

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@jenniferhunter

@colleenyoung Yes, I am able to log into the patient portal at mayoclinic.org Now that I am logged in, there is a message that the patient online services is currently unavailable on mobile. Just for fun, I pulled up some test results and the reports come up, but the image viewer to see X-rays and MRIs is not working. It tried for awhile with a twirling circle and times out. I also opened up past appointments of the old ones going back to 2016 and theye dopn't have any information in them. Some as listed as historical or RST conversion encounter. It really only tells you a date and what provider you saw there. There are no notes about my spine surgery in 2016. It seems they have moved the clinical notes under the Health Record tab and I can access them there.

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Replies to "@colleenyoung Yes, I am able to log into the patient portal at mayoclinic.org Now that I..."

I just re-tried on my iPhone (device I use for portal) and still got unable to access at that time. However I tried again and got in. This has been an ongoing issue with the new iPhone portal, sometimes it is difficult to access different parts like tests, clinical notes/documents, appointments and messages as well as logging in. I just was discharged Friday after surgery admission 5/1/23-5/3/23 & complications 5/4/23-5/12/23.
That scheduled portal maintenance message states it is for this evening, not this morning. Hope they can get the kinks out. Thanks all for your help!