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Recent changes to Mayo Clinic patient portal

Visiting Mayo Clinic | Last Active: Jun 23, 2023 | Replies (37)

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@colleenyoung

I wonder if the system is being updated. I'll check.

In the meantime, @johnbishop @loribmt @jenniferhunter, if you're online at the moment would you mind trying to login to the patient portal and see if it is working for you?

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Replies to "I wonder if the system is being updated. I'll check. In the meantime, @johnbishop @loribmt @jenniferhunter,..."

@colleenyoung Yes, I am able to log into the patient portal at mayoclinic.org Now that I am logged in, there is a message that the patient online services is currently unavailable on mobile. Just for fun, I pulled up some test results and the reports come up, but the image viewer to see X-rays and MRIs is not working. It tried for awhile with a twirling circle and times out. I also opened up past appointments of the old ones going back to 2016 and theye dopn't have any information in them. Some as listed as historical or RST conversion encounter. It really only tells you a date and what provider you saw there. There are no notes about my spine surgery in 2016. It seems they have moved the clinical notes under the Health Record tab and I can access them there.

I was using it this morning on my computer and it was ok. I was able to login just now on my phone but it was very slow.