Anyone using new Phonak hearing aides and TV connector?

Posted by Don Higgins, Volunteer Mentor @dsh33782, Apr 12, 2023

I've had Oticon hearing aides for over 4 years but when I upgraded from iPhone 6 to iPhone14, the Oticon TV adaptor quit working. I then upgraded to new Phonak hearing aides and new Phonak TV connector which all work great. The Phonak app shows battery levels, and its great to have rechargable batteries. With the new hearing aides on, I can talk with my wife Charlotte 2 rooms away now. Previously we had to be the same room. Have others had such improvement with new hearing aides?

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@passerby

I asked audiologist about telecoils. She said they are not available in the resound hearing aids I’m getting because they are the most inexpensive. And we could talk about it in May. When I think I’m going to pick up my new resounds. So I just said never mind. I just want to be done with this. I’d never have known to ask you hadn’t mentioned on this forum.

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Sorry, but it's a travesty that hearing aid fitters don't tell people about telecoils. They should be demonstrating what they do, in office, before they help a patient select a hearing aids. Telecoils do NOT add any cost to the hearing aid. They connect people to the technology installed in public venues like theaters, performing arts centers, meeting rooms, worship centers, etc. etc. They are vital for people with hearing loss who want to hear everywhere.

I guess I'm confused that your audiologist would say you don't have telecoils in those hearing aids because they are 'the most expensive'. What? Most likely they have BlueTooth. That adds considerable cost to a hearing aid. It's good stuff, but it doesn't do the trick in large venues. To get the most bang for the buck you need both BT and Tcoil.

We have advocated for 'communication access' in these places and the Americans with Disabilities recognizes that access if important. Resound hearing aids have telecoils, unless you are getting a model that is too small to contain this tiny component that doesn't take much space.

You just want to get it done with. Will you regret not being patient?

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@passerby

Yes there are a few in my state NC

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I encourage you to connect with them. You will learn more about hearing loss, hearing technology, etc. from people who have it and use it than from any other place. HLAA involvement has saved a lot of people from severe frustration. It's worth the effort.

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I am using Phonak HA but not a tv connector. I don't know what the tv connector does, but welcome information. I have just gone through having a factory reset, today, on the Phonak because of a hijack somewhere in my building. I am trying to adjust to the reset. Some tv stations are louder than others and some speakers sound like they have a lisp and others don't. My patience is wearing but I have no other choice but to be patient.

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@gencha

I am using Phonak HA but not a tv connector. I don't know what the tv connector does, but welcome information. I have just gone through having a factory reset, today, on the Phonak because of a hijack somewhere in my building. I am trying to adjust to the reset. Some tv stations are louder than others and some speakers sound like they have a lisp and others don't. My patience is wearing but I have no other choice but to be patient.

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The Phonak TV Connector plugs into "audio out" on the TV and connects to hearing aides if they are within about 10-20 feet from TV and provides great sound directly to hearing aides with volume separate from TV speakers so you can mute the TV speakers and still hear TV. But if you want to talk to others while listening to TV, I find it better to just listen to TV speakers because the TV connect option drowns out other sounds including people. Let me know if that helps?

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@julieo4

Sorry, but it's a travesty that hearing aid fitters don't tell people about telecoils. They should be demonstrating what they do, in office, before they help a patient select a hearing aids. Telecoils do NOT add any cost to the hearing aid. They connect people to the technology installed in public venues like theaters, performing arts centers, meeting rooms, worship centers, etc. etc. They are vital for people with hearing loss who want to hear everywhere.

I guess I'm confused that your audiologist would say you don't have telecoils in those hearing aids because they are 'the most expensive'. What? Most likely they have BlueTooth. That adds considerable cost to a hearing aid. It's good stuff, but it doesn't do the trick in large venues. To get the most bang for the buck you need both BT and Tcoil.

We have advocated for 'communication access' in these places and the Americans with Disabilities recognizes that access if important. Resound hearing aids have telecoils, unless you are getting a model that is too small to contain this tiny component that doesn't take much space.

You just want to get it done with. Will you regret not being patient?

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No she said because they are inexpensive. But you’re saying it should come with tcoils so if I go over to finally get my hearing aids (the loaners arent working great so yes im impatient to get some hearing aids that help me with tinnitus most of the time. Im getting thru a tough day today. It’s weather related im sure and no one has yet to find a cure for it. I can live with being deaf in one ear but the tinnitus is a problem.
I told her what I learned about tcoils. She said we will talk about it then but to get that option will cost more.

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@passerby

No she said because they are inexpensive. But you’re saying it should come with tcoils so if I go over to finally get my hearing aids (the loaners arent working great so yes im impatient to get some hearing aids that help me with tinnitus most of the time. Im getting thru a tough day today. It’s weather related im sure and no one has yet to find a cure for it. I can live with being deaf in one ear but the tinnitus is a problem.
I told her what I learned about tcoils. She said we will talk about it then but to get that option will cost more.

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If she's fitting you with hearing instruments meant to mask tinnitus, the situation may be different. Regardless, telecoils do not add cost to hearing aids. It seems that manufacturers of hearing aids have put more effort into making their products smaller than into making them better. In some instances, they removed the telecoil component for that reason. People who are 'in the know' about the value of telecoils have complained loudly about that.

Is tinnitus a greater problem for you than hearing loss is?

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@julieo4

If she's fitting you with hearing instruments meant to mask tinnitus, the situation may be different. Regardless, telecoils do not add cost to hearing aids. It seems that manufacturers of hearing aids have put more effort into making their products smaller than into making them better. In some instances, they removed the telecoil component for that reason. People who are 'in the know' about the value of telecoils have complained loudly about that.

Is tinnitus a greater problem for you than hearing loss is?

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First of all thank you for your concern & sharing info.
The ReSound hearing aids aren’t smaller in any way, they’re the typical behind the ear piece, wire around the ear & stick the other end in your ear so I don’t think size of device matters based on what you describe.
The heart of my story is battle to get my life back & tinnitus is primary. Of course hearing loss is disabling as well. Tinnitus is maddening and hard to describe how it’s impacted living a normal life but compared it to someone battling way worse disabilities it’s hard to put in perspective except to say its influenced my life in a negative way for several years. I was dx with Menieres syndrome in R ear june ‘21. hearing loss &tinnitus happened before that. I isolated a lot for a couple of years. I count my blessings.

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I'm sticking with my theory that those ReSound hearing aids have telecoils. Insist they be activated.

I'm so sorry that your tinnitus is so debilitating, and hope that you can benefit from some of the information that people who have it share on MCC. There is a lot of research being done on this issue currently, but for the most part curing it remains a mystery.

The main cause of tinnitus is extreme exposure to noise. Tinnitus is the most common disability claimed by military personnel returning from combat zones. Over time, but definitely not soon enough, we have learned that hearing protection is a must. Of course noise exposure happens in many instances, not just combat. It can be sudden or of duration. Most people who have Meniere's also have tinnitus. Many whom I know have been able to diminish it by avoiding certain foods, but it varies between individuals. Salt and alcohol are mentioned most often.

This video by Dr. Cliff Olson, as well known audiologist who practices in Arizona, might be of interest to you, It is very new, and is the first time I've actually heard the word 'cure' mentioned in a positive way. Let's cross our fingers and hope this is for real!

You may want to share this with your audiologist.
https://www.bing.com/videos/search?q=dr.+cliff+on+tinnitus+cure&view=detail&mid=4F8297C199D2A40197114F8297C199D2A4019711&FORM=VIRE

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@julieo4

I'm sticking with my theory that those ReSound hearing aids have telecoils. Insist they be activated.

I'm so sorry that your tinnitus is so debilitating, and hope that you can benefit from some of the information that people who have it share on MCC. There is a lot of research being done on this issue currently, but for the most part curing it remains a mystery.

The main cause of tinnitus is extreme exposure to noise. Tinnitus is the most common disability claimed by military personnel returning from combat zones. Over time, but definitely not soon enough, we have learned that hearing protection is a must. Of course noise exposure happens in many instances, not just combat. It can be sudden or of duration. Most people who have Meniere's also have tinnitus. Many whom I know have been able to diminish it by avoiding certain foods, but it varies between individuals. Salt and alcohol are mentioned most often.

This video by Dr. Cliff Olson, as well known audiologist who practices in Arizona, might be of interest to you, It is very new, and is the first time I've actually heard the word 'cure' mentioned in a positive way. Let's cross our fingers and hope this is for real!

You may want to share this with your audiologist.
https://www.bing.com/videos/search?q=dr.+cliff+on+tinnitus+cure&view=detail&mid=4F8297C199D2A40197114F8297C199D2A4019711&FORM=VIRE

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@julieo4 again you surprise me with a personal response. Thank you. I will watch the video. And share info re tcoils with audiologist. She’s a great practitioner & specializes in tinnitus. Because of her I haven’t given up (again)
My backstory is dx with Graves autoimmune 2014. During that period I had bouts of dizziness & on & off hearing loss. I was 60. Stuck out work til 62 & retired. Got fairly squared away.
Dec 2018 I got a bad cold,was losing hearing again R side. Went to walk in clinic was told it was fluid in ear & would reabsorb. Waited about a month by then it was too late. Steroids no help. ENT told me it was age related hearing loss & tinnitus “no cure deal with it”I slept slot for about a year.
Tinnitus /hearing R side got worse, tried to work p/t for a year but couldn’t .
Have learned not to write anything in stone & allow myself a lot of alone time. This yr I’ve seen some better days & getting back out around people more often.
You mentioned salt & alcohol-correct . Triggers for Menieres. I’m very lucky, only had 2 vertigo attacks.
Thank you for letting me tell my story.
I hope research focuses on the brain and on weather, a definite trigger for tinnitus for me. Btw the only loud noise I was exposed to was my air bag went off when I had a dizzy spell on the way to work back in 2013 & ran into a parked car. It was like a gunshot beside your ear.
I’m thankful for good days, & ability to show up more.
I hope anybody on this board finds the answers that help them.

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@passerby

@julieo4 again you surprise me with a personal response. Thank you. I will watch the video. And share info re tcoils with audiologist. She’s a great practitioner & specializes in tinnitus. Because of her I haven’t given up (again)
My backstory is dx with Graves autoimmune 2014. During that period I had bouts of dizziness & on & off hearing loss. I was 60. Stuck out work til 62 & retired. Got fairly squared away.
Dec 2018 I got a bad cold,was losing hearing again R side. Went to walk in clinic was told it was fluid in ear & would reabsorb. Waited about a month by then it was too late. Steroids no help. ENT told me it was age related hearing loss & tinnitus “no cure deal with it”I slept slot for about a year.
Tinnitus /hearing R side got worse, tried to work p/t for a year but couldn’t .
Have learned not to write anything in stone & allow myself a lot of alone time. This yr I’ve seen some better days & getting back out around people more often.
You mentioned salt & alcohol-correct . Triggers for Menieres. I’m very lucky, only had 2 vertigo attacks.
Thank you for letting me tell my story.
I hope research focuses on the brain and on weather, a definite trigger for tinnitus for me. Btw the only loud noise I was exposed to was my air bag went off when I had a dizzy spell on the way to work back in 2013 & ran into a parked car. It was like a gunshot beside your ear.
I’m thankful for good days, & ability to show up more.
I hope anybody on this board finds the answers that help them.

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Thank you for sharing your story. It really helps to communicate with others who understand at least some of the things we deal with. Being thankful for the good days is a blessing!

My good friend who deals with Menieres Disease also mentioned the weather being a factor with his episodes of vertigo.

That air bag happening very well might have been a trigger.

Good luck with your audiologist. Glad you like her.

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