I can honestly say I am truly disappointed in the entire Mayo process in trying to secure an apt in their GI dept. I totally understand that they receive more requests for apts than they can fill, but literally every person I spoke with there, gave me misinformation and misled me, if not out and out lied. Why tell you to mail records, tests, drs reports for their gi dept to review, when they mail out a letter denying you an apt before you even have a chance to send it out? Then when you call to ask this are told, oh, that was a mistake, you may still get an apt. After hearing nothing after two weeks, I call again. Well, you did receive a letter. No apt. So how did they make this difficult decision based on nothing more than a brief phone discussion? Oh, she says, let me look. We don’t have anything different to offer than what your dr in Cleveland did. He isn’t even my most recent dr.
Then they ought to take down their page offering a bowel re-training program and the Bowel Evacuation Disorders Program, because I have not done either of those.
I was always under the impression that Mayo Clinic was the place you sought when no one else had answers. I guess I was wrong, again. The same thing happened when I tried to
go there for my migraines. At least they had the courtesy to be honest up front and not put me through the trouble, expense and stress of this whole process.