← Return to Anyone had experience with OsteoStrong, who is not a franchisee?

Discussion
Comment receiving replies
@thisnthat

Hi ans!
UPDATE: As per my phone conversation today with the Marodyne rep, the company is willing to replace my unit. (This was my second phone call to them in a week, plus an email which was never answered.) I was told they are awaiting a new shipment from Germany to arrive in about a week. They will send me a pre-paid return shipment label for the defective device.
In my previous phone interaction, the rep seemed to downplay my concerns as to the inconsistent responses of the machine. (The machine tends not to reactivate once in Standby mode.) My impression is that the company is well meaning but somewhat disorganized. Let’s see if they are true to their word!

Jump to this post


Replies to "Hi ans! UPDATE: As per my phone conversation today with the Marodyne rep, the company is..."

Hi thisnthat,
Thanks for that update!

Hi Thisnthat,
I am wondering how long it took you to get your initial Marodyne? It says to figure about 6 weeks in the email I received . I haven’t ordered it yet as figuring out when to do that based on having some travel planned. Thanks!