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@ans

I was getting ready to order a Marodyne LIV platform and now I see this. Ugh!! Can you please keep me informed of their response overtime. That was very disappointing to me as well! Good luck!!!

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Replies to "I was getting ready to order a Marodyne LIV platform and now I see this. Ugh!!..."

Hi ans!
UPDATE: As per my phone conversation today with the Marodyne rep, the company is willing to replace my unit. (This was my second phone call to them in a week, plus an email which was never answered.) I was told they are awaiting a new shipment from Germany to arrive in about a week. They will send me a pre-paid return shipment label for the defective device.
In my previous phone interaction, the rep seemed to downplay my concerns as to the inconsistent responses of the machine. (The machine tends not to reactivate once in Standby mode.) My impression is that the company is well meaning but somewhat disorganized. Let’s see if they are true to their word!