Hi Patram,

I'm afraid that my reply won't be very helpful but I wanted to let you know that someone has seen it (me).

If I were you, I would call the doctor's office or contact them through the patient portal (get their answer in writing). That's what they get paid for, and they probably got paid a lot for your treatment. I'm just encouraging you to call. You have the right to their attention. Don't hesitate.

If you bought a new appliance and it stopped working, then you would call the seller, right? Then call your doctor. (Sorry if this sounds witchy, but a lot of times women hesitate...)

Best of luck to you!