← Return to The Patient Portal—Help or Hindrance?
DiscussionThe Patient Portal—Help or Hindrance?
Just Want to Talk | Last Active: Feb 17 12:10am | Replies (227)Comment receiving replies
Replies to "I have found My Chart summaries are often inaccurate. The last surgical summary said I was..."
But good that it allows you to see "Doctor" errors and address them. Least they go uncorrected and read by another doctor as fact.
Now you have an opportunity to throw up the red flag and have them correct any records that might be vital to your healthcare. Other medical providers are reading and relying on these reports; if the reports aren’t corrected, they may make medical care decisions based on them. I’m not talking about nitpicking on typos, but if it’s important, it might help your care teams (and you) to know of errors and get them corrected. I think some systems or offices have a “checklist” of items they’re to report on each visit. If they’ve checked or commented on something non-urgent you don’t believe they examined (like your cognitive, pupils & eyes, lungs & breathing, heart, , edema, lymph nodes, reflexes etc), I’d take the report to your next routine visit and nicely ask how they go about checking them.
@ shaneilya, that sounds more like Dr or medical staff error. Some Drs just do not listen carefully or take notes. The person taking height/weight would have likely been other med staff, and frankly it sounds like someone documented someone else’s info to your file. I have found errors, too, and they can be very difficult to correct! All it takes is one provider to put that in, and then others afterwards will pull that info forward to add to their notes. The portal is an excellent way to check reports and results. Without MyChart or the portal those errors would still be there, but we just wouldn’t know about them.
Yes! I know exactly what you mean about some of those notes being totally wrong. It's like...Who were they thinking about when they put this is my chart?!! Argh!!!
You have illustrated the value of MyChart! If you did not have the ability now to see those inaccuracies and ask for corrections, then those inaccuracies WOULD NEVER BE CORRECTED IN YOUR MEDICAL RECORD.