Hi @tongannokie, You’re not alone in having low platelets. There are a number of members in our forum who also have similar issues. Some have a confirmed diagnosis as to what’s causing the lack of platelets and others are like you, where they’re wondering why and what to do about it.
I think this discussion would be most fitting for you right now so here’s the link to:

“Low Platelets: Diagnosis to be confirmed”…where you’ll meet other members, @tyson1221, @rockitman @renee12345, @hlmcneely who may have suggestions or useful information for you.
https://connect.mayoclinic.org/discussion/low-platelets-1/?pg=4#comment-778606
I just have to ask, knowing your situation, why did your hematologist take you off the Xaralto? Have you had further bloodwork drawn to have an actual diagnosis for your bone marrow failure to produce platelets?