@luoxihappy

I wear Phonak Nadias UP 90 having a profound hearing loss. Phonaks are one of the most powerful aids around. Do you wear one or two?

Your present programming still needs to be adjusted. I remember hearing those exact same sharp, cringing sounds. My Audi was an excellent programmer. I would describe , in detail, what situations and where you are having the discomfort….write them down. Have her do some simple tests like crinkling paper or something similar and even walk outside with her or in a corridor so she has first hand experience of what you are hearing. My Audi did that.

The noise reduction programs are really no good as far as I am concerned and I rarely use mine. I often turn the sound down a tad and understand what you mean when you say the clarity of voice perception goes down too. That’s when you really have to concentrate on the speaker. This is where a good programmer is needed. There is a fine balance between the power of the aid and the clarity you are looking for. I suspect these aids in their current programming are too strong for you and may have been appropriate for someone like me with a profound loss. Your frequency level sounds too high and made need to be taken down a notch.

Also…I wear full custom ear molds that prevent any sound from leaking out. Ask your Audi if changing the ear dome or mold would make a difference. You can trial new ones also.

None of us with hearing aids will ever function in noisy environments the way we wish we could. Focus first on getting that programming the exact way you want regardless of how many time you have to go back. And have that piece of paper with all the situations where it is just too loud or you are uncomfortable. She should be able to balance things out but you may have to give and take a little on volume vs clarity.

When you have to lower the sound…give it a little time to get use to it…would be wonderful if it was just a volume issue. Also turning the sound down on your part manually is different than having her do it in the program…it’s best to have her do.

I was thinking of the Lumity for myself also. I’m a long time Phonak user precisely because of their power and I have tried all the best brands.

The Audi can also consult with the manufacturer at Phonak….another thing my Audi did…..and they may be able to suggest something if she is getting frustrated. Have her call while you are there. When you make the next appointment…mention to whoever that you will be needing her time for at least an hour.

Hope I didn’t ramble on too much .

FL Mary

Hope I didn’t ramble on.