How does the Checker process work at Mayo Clinic?

In Rochester there’s a “checker desk” located in the Gonda lobby and admissions area where patients can talk with a representative, discuss what appointments they would like to get into early and the checker desk does the calling to rearrange the patients schedule. This is strictly for consultation not testing. Also, please keep in mind that not all departments accept checkers but the majority do.

To get some specifics, I’d suggest calling the Concierge desk where they can give you all the details on how to participate in the Checker program.
Phone: 507-538-8438
Live Chat: https://www.mayoclinic.org/patient-visitor-guide
Email: concierge@mayo.edu

Good luck. I hope you’re able to get an appointment.

Here’s a link to Mayo’s appointment request page: http://mayocl.in/1mtmR63 Have you tried using the referral route?

I am here for the first time at Mayo and finished up all my tests this week. My consultation is not scheduled until the end of September. When I spoke with the cardiology office, the representative helping me stated that it would be worth it to stay over the weekend and go first thing Monday morning to be a checker for them to try and see me now that my initial testing is completed. I know it is based on cancellations and no shows, but what are the chances of me getting an appointment if I wait there all day hoping to be seen? I have a lot of unknowns and pain and am feeling anxious about the whole thing. Thanks!

Hello @rachelroserobertson and welcome to Mayo Clinic Connect. Being a checker certainly comes with no promise of being seen but is a great option if you have the time to gamble a little. My parents have done it a few times and it has been a successful option for them 2/3 times, allowing them to consolidate trips and/or be seen a bit sooner that originally planned.

That said, I would advise to arrive at the start of the day with a good book or podcast series ready to go! As you probably know, the waiting rooms are quite comfortable and even have some reclining chair options on some floors.

What makes you the most anxious about this option given your pain and other symptoms to see if there is any other information I, or another member, may be able to share to ease your thoughts?