← Return to Medicare non coverage due to incorrect diagnostic code on claim

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@caretakermom

@gingerw, @colleenyoung, thank you for chiming in. Indeed I have been getting the run around since May and the issue is still not resolved. I will contact Patient Experience and hope they can direct me to the proper dept to handle this. I will post back after if I get any updates! Thank you!

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Replies to "@gingerw, @colleenyoung, thank you for chiming in. Indeed I have been getting the run around since..."

Hi @caretakermon,
I had the same experience at Mayo Rochester with billing for Vitamin D tests and nutrition class and nutrition one on one. I have good private insurance plus Medicare secondary. I ended up paying the bills, but decline having vitamin D tests now when I can. It seems they put in a standard lab order for visits like the 4 month, 1 year, etc. and it is hard to decline those even if I request it ahead of time. It is tricky though, because I do not want to appear “non-compliant”. It is frustrating when as you said it is a matter of changing the coding. Please do share if you are able to find a way to resolve it. -Jennifer