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@colleenyoung

Hi @donnabee, you and your brother are wise to ask about insurance coverage as he prepares for kidney transplant at Mayo Clinic. You may wish to contact Mayo Clinic Insurance (Patient Account Services) to find out what they recommend. Here's the contact info: https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/contact-us

@coastalgirl @maryflorida @cehunt57 @cmael @pdennis may also have personal experience or further tips to offer.

Donna, your brother likely also has access to a transplant social worker at Mayo Clinic. They are a wealth of helpful information. You'll want to be sure to get information specific to the Mayo Clinic location he is attending. Where is he listed? How is he doing?

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Replies to "Hi @donnabee, you and your brother are wise to ask about insurance coverage as he prepares..."

I apologize for the late reply.

@donnabee Mayo Clinic Jacksonville, Fl was where I had my kidney transplant. I must say, once I was registered and with Mayo, they took care of everything. I had a team that included a social worker that an appointment was scheduled with just through the normal course of scheduling that Mayo handled and they had all the coverage information available when I came for the appointment.

Before initially scheduling an appointment, Mayo reached out to my insurance carrier to see if a referral was needed or any additional requirements prior to scheduling but you could certainly join in that process to expedite the process. Your insurance company will probably assign a specific contact for you that you can have direct access to for questions during the process.

God's speed, and many blessings.