The first ENT that I went to after my SSHL treated me the same way. Kind of like, your hearing is gone, I don't know why, have a nice day. I was crushed. I knew I had to take control of the situation and started exploring technology solutions and I made an appointment with a better doctor in the large city that's about two hours from where I live. While I waited for my appointment, I kept exploring options and had decided that I wanted the BoneBridge bone-conduction device, if it was an appropriate option for me. When I went to the new doctor, I learned that they didn't carry that particular device, but they did carry the Osia 2, which was very similar but made by a different company. So I was pretty happy with things from that point on. (thankfully!!)