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Patient Advocacy or Patient Navigators at Mayo Clinic
Just Want to Talk | Last Active: Feb 13 1:22pm | Replies (18)Comment receiving replies
When I worked in healthcare elsewhere (quite sometime ago) there were outpatient Case Managers available (When a client's needs involved a skilled placement of a complicated nature, a Social Worker managed the client. Is this service available to patients at Mayo Clinics? My own observations for whatever it is worth was Sister Marie, in the Chaplain Department (this was in California) knew the system inside & out & was by far the best go to!
Replies to "When I worked in healthcare elsewhere (quite sometime ago) there were outpatient Case Managers available (When..."
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@linh, yes, these services exist at Mayo Clinic as well. Here are some options available at all campuses:
Social work: https://www.mayoclinic.org/patient-visitor-guide/minnesota/resources/social-work
- Specilized social workers are available in a variety of departments, such as oncology: https://connect.mayoclinic.org/blog/cancer-education-center/newsfeed-post/how-an-oncology-social-worker-can-help/
- Social work and case management https://www.mayoclinichealthsystem.org/locations/eau-claire/services-and-treatments/social-services
- Chaplain services https://www.mayoclinic.org/patient-visitor-guide/minnesota/resources/spiritual-religious-services
- Patient navigators https://connect.mayoclinic.org/blog/cancer-education-center/tab/patient-navigator/
To inquire about additional supports, you can also contact the Concierge Services: https://www.mayoclinic.org/patient-visitor-guide/minnesota/concierge-services
They can help with everything!