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@vrtameshrew52

Never been to a place where care givers care so little about care. Scheduling schedules procedures I shouldn’t get; signs me up for medical follow ups to scans that don’t exist; tells me they’ll deny claims because Geico is now my health insurance while I’m strapped to an IV of premeds and Benadryl talking on the phone saying “repeat that?” Orders are not signed as a form of punishment for calling attention to problems; neurologist says I’m right handed when I’m left handed; Now I received a letter from Mayo admin. that I am a danger to staff. Seems the other way around. Get examined by NP who asks as I am leaving “did I just examine you?” Treatments leave me in perpetual pain and other NP tells me “I’m not a expert, ask your doctor” and then get three emails separate emails from nurses saying they’ll expedite my question to the doctor instead of just answering why I am so in pain. Bureaucracy is going to kill me before my cancer.

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Replies to "Never been to a place where care givers care so little about care. Scheduling schedules procedures..."

@vrtameshrew52, I am so sorry to hear about your experience. I strongly suggest that you contact the Office of Patient Experience. A Patient Experience specialist will listen and address concerns about your care experience at Mayo Clinic and can help mediate on your behalt

To contact Patient Experience, please complete the online feedback form below and someone will contact you within three business days. Or if you prefer, you can call the phone number listed below to speak to a Patient Experience specialist by phone.

Here are all the ways you can contact them:

Mayo Clinic Office of Patient Experience
Phone: 844-544-0036 (toll free)
Email: opx@mayo.edu
Online form: https://mccoreprodcrmextncast.blob.core.windows.net/$web/ShareAConcern.html

Vrtameshrew, may I ask what type of cancer you have?