Hi @moem, sorry I didn’t see this latest message from you. An easy fix in the future is to just hit the Reply button in the conversation. It will notify the intended person. 😉

Ok good! You have the portal set up. That’s your gateway to everything you need to know about your appointments, locations, your doctors, prescriptions, etc.

I’m not sure your Medicare documents will show up on your portal. That’s for all of your records from Mayo. I just did a quick scan on my portal and the only previous records I have from my treatment outside of Mayo was a quick synopsis from my referring doctor and lab reports from my local clinic sent once a month.
Medical documents from outside sources can often be accessed through a master data base system such as Epix.
It doesn’t mean your doctor at Mayo hasn’t seen them. They’re just not going to be found on the portal.

When is your appointment and which Clinic will you be attending?