Getting Medical Records from Mayo Clinic (for deceased relative)

Posted by Laurie, Volunteer Mentor @roch, Jul 30, 2021

Just wondering if anyone has experience requesting medical records for deceased relative. I know HIPPA laws protect confidentiality, but I was executor of my mother estate who died 10+ years ago of pancreatic cancer. She had eye surgery at Mayo years ago (not cataract, something else). My eye dr is asking family history of eye disease.

Legally, I think I have authority to her medical records, but not sure where to start. Could not find anything on Mayo site.

Thanks in advance for any advice.

Laurie

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Hi Laurie @roch, I've never tried it but I think you should be able to get them if you were your mother's executor. Have you tried calling Mayo Medical Records?

Medical records requests, Rochester, Minnesota 507-284-4594
Medical records requests fax, Rochester, Minnesota 507-284-0161

I also found these two Mayo PDF forms for authorization to release protected health records. The second one has some instructions and help for filling it out but I think there may be a charge. I'm sure you can check it out first though:
-- https://www.mayoclinic.org/documents/mc0072-01-authorization-to-release-protected-health-information-to-a-third-party/doc-20471416
-- https://www.pdffiller.com/1058323-fillable-mayocliniccom-form-mc0072-01-mayoclinic

Here's a guide for Medical Records Rights in Minnesota that has some information on how to get started - http://cyrss.com/docs/hipaa/StateHIP/mn.pdf

Hope this helps....

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@roch, I'm wondering if @johnbishop's response go you to the right place to get access to your family's medical history?

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@colleenyoung , Yes @johnbishop response information got me started. I am gathering documentation I need and will request authorization. Once I know I did everything correctly, I will post the process I used.

Laurie

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Here are results for requesting my deceased mother's medical records records.

I scanned the following documents and sent to MAYOHIMSROI@mayo.edu. You can fax or mail the documents if do not have ability to scan.
- Mayo's Authorization to Release Protected Health Information to a Third Parry - signed
- Death certificate
- Power of Attorney signed prior to her death
- State of MN Probate document stating I was Personal Representative of her estate.

Not sure if needed all of them, but decided it was better to send to much then not enough.

Took a month because some if it was at off site storage, but today I received a package with her medical records going back to when she had molars pulled as student nurse in 1951.

I found the info on eye surgery that I needed.

I will now put the stack of paper in box and store incase myself or siblings ever need medical information for their medical care. I have no desire to read all the information, I want to respect her privacy even though she is gone.

Here is Mayo site on Medical Records:
https://www.mayoclinic.org/patient-visitor-guide/minnesota/resources/medical-records
Laurie

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@roch

Here are results for requesting my deceased mother's medical records records.

I scanned the following documents and sent to MAYOHIMSROI@mayo.edu. You can fax or mail the documents if do not have ability to scan.
- Mayo's Authorization to Release Protected Health Information to a Third Parry - signed
- Death certificate
- Power of Attorney signed prior to her death
- State of MN Probate document stating I was Personal Representative of her estate.

Not sure if needed all of them, but decided it was better to send to much then not enough.

Took a month because some if it was at off site storage, but today I received a package with her medical records going back to when she had molars pulled as student nurse in 1951.

I found the info on eye surgery that I needed.

I will now put the stack of paper in box and store incase myself or siblings ever need medical information for their medical care. I have no desire to read all the information, I want to respect her privacy even though she is gone.

Here is Mayo site on Medical Records:
https://www.mayoclinic.org/patient-visitor-guide/minnesota/resources/medical-records
Laurie

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I'm glad you were successful, Laurie. Amazing to be able to get complete records back 70 years. Thank you for following up with the process and contact information for others who may need it in the future.

Were you able to get the relevant family eye history that you needed for your care?

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@colleenyoung

I'm glad you were successful, Laurie. Amazing to be able to get complete records back 70 years. Thank you for following up with the process and contact information for others who may need it in the future.

Were you able to get the relevant family eye history that you needed for your care?

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@colleenyoung , yes got eye surgery info from 2001, and it was something that is inherited, I do not have symptoms, but my sister does.
She will be following up with eye dr.

Laurie

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