@rosemh

My aids do not have Bluetooth...I am waiting for the Phonak Paradise from my Audi which will be my first time with a Bluetooth aid.

I would like to know if the problematic hearing aids are BTEs (behind the ear). Do they have tubing connected to a custom mold or dome?
Tubing is notorious for getting moisture and getting clogged up with wax which might explain intermittent hearing problems. I re tube my own on a regular basis. Tubing can dry out and even crack if it’s too old. The mold or dome can accumulate wax and debris. These instruments have to be kept super clean and dry preferably in a dry and store container at night. I take my tubing off the ear, separate my mold and wash them once in a while ...I like to make sure air and water is flowing through them. I also have a bulb like blower that you can use to send some air through the tubes. Disconnect the tube from the hook so you are not blowing moisture back into the aid. Don’t push too hard on the mold or dome...it does not need to be jammed into the ear. I am assuming your audiologist told you about how to care for aids.

If this is the type of aid you have, take a close look under a magnifying glass. Hopefully someone else may have a suggestion about any physical problems with the Bluetooth. Other than the clogged ear does the Bluetooth work for you? Seems a shame you have to go back to older aids but happy that they at least work for you. Maybe it’s a connectivity issue but I am unfamiliar with the Bluetooth workings for hearing aids. But I am going to find out soon!

FL Mary