@lolliegee
Hi,
I know this is an old post but I solved the Live Transcribe problem of it not working in certain areas for me by turning WiFi off. Now I can use it in those places where I normally couldn’t. And I live in an area with great WiFi connectivity.

I also use Innocaption + on my cell phone....never had much of a problem with it except for unstable network messages. So now I have WiFi off pretty much all the time.
I also use Otter and all these speech to text apps work without WiFi turned on regardless of what the instructions say.

We have unlimited cell phone data plan but it has not increased significantly . For reasons I don’t truly understand my battery life is very much improved. Maybe because WiFi roaming is off.

This may help with the problem.

FL Mary