@trillium, yes I would call the appointment line in Phoenix again and explain the situation regarding following up.

Sometimes chemo drugs can be used in the treatment of polychythemia vera. The most common treatment for PV is having frequent blood withdrawals. See more info here:
https://www.mayoclinic.org/diseases-conditions/polycythemia-vera/diagnosis-treatment/drc-20355855
Bone marrow transplants can benefit people with a variety of both cancerous (malignant) and noncancerous (benign) diseases. See a listing of conditions here: https://www.mayoclinic.org/tests-procedures/bone-marrow-transplant/about/pac-20384854