@proff and @verilee1776 oh my gosh! I just saw your discussion. As a nurse, I never ran into this kind of situation. When you say “I have a copy of his power of attorney” are you referring to a medical durable power of attorney? Not a legal POA for business affairs. Do you give them a copy with each visit?
Ever since I was diagnosed with a serious autoimmune disease 3years ago, my husband has accompanied me to every appointment. The doctors,nurses, therapists know that he asks and answers questions that I’m unable to.
I like the idea of doing an inservice for all the staff, but find out from the office what’s a good time and make it short. Maybe bring lunch or a treat! Be very positive like you’re just reminding them of something they already know.
You might also find out if the doctors are part of a larger practice with a practice manager. You could approach this person, explain what happens, and ask about doing an informative inservice.
Be advocates for your spouses!