Again, when I had the IPhone, it worked flawlessly. I switched to the Samsung in order to use Live Transcribe. I didn't realize how aids are designed to work with IPhones and not with other brands of cell phones. FWIW, I learned that the Samsung does a far, far better job of showing you how to get to a specific address (and the "person" doesn't mispronounce geographical names the way that Siri does), but it's not as good for GPS use where there's no reception and it doesn't work with my Bernefon aid. FWIW, I was never told about the possibility of the aid connecting with the IPhone when I was using the IPhone...I figured that out myself from something I saw here. I suspect there's lots more technology built into aids that isn't ever used because no one ever tells you about what does...and doesn't...work with various phones. The big joke is that I found Live Transcribe to be more confusing than useful, as looking at my phone meant I wasn't able to speech read the speaker, and the transcription always lagged behind, making it impossible to participate in a discussion, especially a technical one. It's a similar thing with TV captions: for live broadcasts, the transcription is one or two sentences behind the speaker, so it's easy to get confused. I've also found that when I miss just one word the transcription often omits that phrase, as they can't use all the spoken words and keep up, so eliminate less important (to them) phrases. AARGH!