@keggebraaten @ess77 I suspect all transplant centers have a 24/7 phone number. The last thing they want is for something to go unanswered if a patient has a real problem. I know Mass General has the same as what you describe that Mayo has. I did use it once, I forget what for, but they are very responsive.

The local hospitals are unfortunately not as responsive. Many of them have a message to go to Urgent Care of the ER if you have a problem.

@jerrynord I have had almost every doctor call me at times in response to a portal message! Certainly not for every message, but I think they sometimes feel they can field the question better than someone else in the office. One of my endocrinologists called recently and we conversed for about 20 minutes. I felt that was really above and beyond what I expected.
JK