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HI Colleen, yes, I understand and already do that. I did read the info in the link you enclosed and thank you for that. What I'm saying is that it would be GREAT and time saving to see who the post aka message is replying to, above the message aka text of the post, in the email. When I click on the view and reply, and it brings me to the message I just read in my email, the person that message was replying to, is often not above or below that message. I do see and have clicked on the message (unhide it) but all that is still time consuming and not as user friendly as I think it could be. So was suggesting an improvement if feasable. Suggesting members clarify who they are responding to. When in sever pain, and any little task in life is overwhelming, as it is, isn't so easy. I imagine it would be hard to understand for someone who isn't in a world of hurt. Thank so much, Sunnyflower
Replies to "HI Colleen, yes, I understand and already do that. I did read the info in the..."
@sunnyflower, I forgot to mention the "jump to this post" trick, which I think might just be the thing that would solve the time consuming, scroll issue you're encountering.
See the image below. When you + (show) or unhide the post that is being replied to, it reveals that post. Below the quoted post, you'll see "Jump to this post" in blue. Click that and you'll automatically be taken to that post. From there you can continue to read all subsequent posts in chronological order.
I think that might be the functionality that will help.
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@sunnyflower We conducted hours of research, member interviews and user experience testing when updating the functionality in 2017. So let me go all geeky on you.
You are referring to something called "threaded discussions." We used to have threaded discussions, but that was even more confusing and received daily complaints from members. Threaded vs. flat discussions have long been debated by user experience experts. https://blog.codinghorror.com/discussions-flat-or-threaded/
The +show/unhide and @mention functionality is a prop that helps remedy the limitations to flat discussions, which were preferred by 80% of members interviewed.
To quote a fellow geek colleague:
"Personally, I have yet find any threaded discussion format I like. ...threaded discussions are painful to use. You're forced to click through to see the responses, and once you do, there's far too much pogo-ing up and down the hierarchy of the threaded discussions. It's all so.. unnecessary.
Flat discussion views have their limitations, too. But they're minor compared to the trainwreck that is threaded discussions. Until we can come up with a new discussion model that doesn't add a slew of new problems, let's take Joel's advice and stick with simple, flat discussion views."