We need to know what we need. Then we have to be willing to ask for it. If it is not provided because they don't have the accommodation we need, use that to teach them there are solutions. If enough people would do this things would change. Hearing loss is invisible. The majority of people who have it won't talk about it, thus they may be perpetually frustrated. Until that changes, progress is slow. It doesn't help to show anger or to be aggressive. Soft advocacy give a person a chance to teach a lesson. That has been my experience. I'd love to hear yours.