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Solutions: Live Transcribe reset and Zoom captions

Hearing Loss | Last Active: Oct 7, 2020 | Replies (13)

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@barbb

@joyces Sorry your experience is as you describe. Which were the greatest problems we need to resolve" or are they contained in what you have written here?

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Replies to "@joyces Sorry your experience is as you describe. Which were the greatest problems we need to..."

To answer barbb: The combo of trying to connect (and stay connected) to WiFi and confusion from watching the screen instead of speakers. On top of everything else, like all the speech-to-text apps I've tried, Live Transcribe fails with tech terms. Seeing an unexpected word on the phone (LT's best guess at the tech term used) takes more time to translate to what it should have been, while more words fly past. I finally set the phone aside and watched speakers. Again, these were very technical meetings, so it wasn't surprising that the apps failed to understand many terms. Because I was familiar with them, I could often "get" the tech stuff, missed more common words!

The entire process of filling in the blanks/guessing what's been said takes every brain cell we have. Sometimes even a half hour is too much...a 2-3 hour meeting is far, far more than I can track, let alone participate in. Some voices are quite clear, but others are really difficult. I need to communicate with one person almost daily who has a light voice and speaks fast, jumping from thought to thought. I try to e-mail her to avoid phone conversations. Right now, I'm stressed because I have a phone conference scheduled for tomorrow afternoon with two new people, one whom I've never heard via phone. Fortunately, the one I have heard is fairly easy to understand, but I doing some advance stress as this is not only tech talk, but from a different vantage point than what I've ever worked with before.