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Solutions: Live Transcribe reset and Zoom captions

Hearing Loss | Last Active: Oct 7, 2020 | Replies (13)

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@joyces

I tried Live Transcribe for technical meetings and found that it only increased my level of confusion between what I thought I had heard and seen and what Live Transcribe reported a bit afterwards. Further, since I live in a very rural area, most meeting places here do not even have WiFi, or, if they do, it doesn't work for Live Transcribe. I took it to a doc appt. in the big metro area (pre Covid) and was disappointed to learn that it only sort of worked in the reception area, not in the treatment room, which is why I had hoped to use it. Even in the city, the WiFi was only available in the reception area. For me, I lose a lot if I'm looking at my phone instead of looking at the person speaking, as I've come to rely pretty heavily on speech reading. Trying to glance at the speaker, then at the phone, increases my frustration and causes me to miss even more. For the time being, I "fixed" the problem by resigning from the tech group--not because of hearing issues but because the group cannot consider several of the greatest problems we need to solve. I just started working with a new effort that may accomplish more in the long run--at least, I hope so!

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Replies to "I tried Live Transcribe for technical meetings and found that it only increased my level of..."

@joyces Sorry your experience is as you describe. Which were the greatest problems we need to resolve" or are they contained in what you have written here?

The speech to text apps help in some situations. Like you, I find it distracts me to watch my cell phone when I'm trying to hear someone speaking to me. A doctor's office is a good example. I realize how much I depend on speech reading. To have captions on teleconferencing, it has to be on the same screen I'm watching to benefit me. Google Meet has auto captions that are fairly accurate. For HLAA meetings, most chapters use Zoom with captions provided by a stenographer. That's expensive, but we raise funds and receive grants to cover the cost. Some chapters use Google Meet because of the free captions. We all hope that Zoom will start including this service soon. Please take time to let Zoom know this is important.