@feisty76 Have your friend and her guy contact the local/state bar association. Each attorney who is practicing must be a member in that. He may want to file a complaint about the failure of service the attorney performed. They may also point her guy towards a grey law attorney who can assist at short notice to accomplish what they may need.

I cannot agree with you more, to have all paperwork in order. However, for so many people, it is a touchy subject, dealing with mortality and possible situations. Not everyone wants to think about it. I have seen firsthand what it is like when a person can no longer make decisions, nor complete paperwork.

As to 5 Wishes, there is indeed an additional form that is required for Texas. Here is the FAQs [Frequently Asked Questions] from their website. There are a few states that require additional state approved forms, and the website gives you a link for these.
https://fivewishes.org/faqs
Please do not feel you are a burden. Please reach out to us for support, we are here for you.
Ginger