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@auntnanny

windwalker I decided to try to make contact with someone from this forum. For some unknown reason, I have not received any notifications from any members' writings in several weeks. I was worried that somehow it was no longer working. If you can learn why I quit receiving notes I would appreciate knowing what I need to do to be on the receiving end again. Thank you

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Replies to "windwalker I decided to try to make contact with someone from this forum. For some unknown..."

Hi @auntnanny, Thanks for alerting us to the issue with not receiving Connect email notifications. Several members have reported this issue lately. Email programs are cracking down and tightening their spam filters. To prevent Connect-related emails from going to your junk mail or spam, add Connect's sender address "@n1.hubapplication.com" to your safe sender list. Here are instructions on how to do this for various email types:
– AOL http://www.subscribermail.com/safe-list/address-book-aol-mail.html
– Gmail, Outlook (hotmail) and Yahoo http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/
Additionally, when you find a Connect email in your spam folder, move it back to the inbox and mark "Not Spam". Eventually your email will get it.

Here is a link to a blogpost that explains how to do this: How to add Connect to your Safe Senders List: https://connect.mayoclinic.org/page/about-connect/newsfeed-post/what-to-do-if-you-arent-getting-connect-email-notifications-anymore/

For some unknown reason, the majority of these forums ar now being posted in my junk file and I found them there when I discovered most everything was disappearing.

@auntnanny Check your Spam folder. That happened to me once also. Sometime when a new thread is started by someone new, my email doesn’t recognize it and it goes straight to Junk Mail. 🤷🏻‍♀️