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Hi @goldleaf, I can see that you are upset. Your replies and the posts made by fellow members are of high quality, demonstrating caring members who are knowledgeable and supportive, and who wish to make meaningful connections to help improve health and well-being.
Email companies are continually tightening their security in order to help filter out unwanted spam and to protect their clients. However, as security increases, sometimes emails that you've subscribed to receive get caught in the spam filter. As the Mayo Clinic Connect community grows and activity increase, we discovered that more and more members are experiencing that their email notifications are being sent to their spam folder. In this blog post, we explain how you can add Mayo Clinic Connect to your safe sender list and continue to receive the emails notifications you want.
How to add Connect to your Safe Senders List https://connect.mayoclinic.org/page/about-connect/newsfeed-post/what-to-do-if-you-arent-getting-connect-email-notifications-anymore/
I hope this helps. If you have any questions or concerns about how Mayo Clinic Connect is managed, please write to me using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
Colleen
@goldleaf, no offense but spam is a major problem for all Internet service providers. I have worked in the giant tech corp world and I've also worked the last 20 years in a local telco as their Internet helpdesk and computer repair person. You are correct just because some emails go to the spam folder or are blocked from even reaching your inbox doesn't mean the email is spam to the user. Real spam is a major source of virus and phishing emails used for identity theft and the reason why Internet service providers have been beefing up their email spam appliance even though us techies don't like. The organizers of this site do their best but due to the way mail servers work it's an impossible task without help from each user. The purpose of Connect is to help members share their health experiences, ask questions and learn what others are doing to help with their symptoms.
Hopefully we can help each other when the tech problems arise for members without blaming the site or others. As far as the Verizon BS, the truth is what it is.... https://www.verizon.com/support/residential/email