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Hi John,
I found your reply to my genital concern and was pleased to see the research you found linking it to SFN. It's just another maddening symptom of SFN. I wondered if it was connected to SFN because I saw 5 different ophthalmologists, some several times, with questions about my vision going in and out of focus like someone flipping a light switch. I was told it was only dry eye and that I should use eye drops. I did but they did not help. This genital condition has the same on-off aspect to it. Thanks to you and this board I am at least getting some information about what's going on with my body.
I use Comcast Xfinity email. I learned last week that my Mayo Connect emails have been going to my Spam folder. So far, Xfinity tech support has not been able to fix the problem. Colleen, the Director of Mayo Connect has been helping me with the issue. I write this wondering if anyone else if having this problem. I also write this to let people like John know that I was not being ungrateful for their efforts in digging up research that applies to my situation(s). I am writing to thank others who may have responded to earlier inquiries/comments I've made in the past which I thought were not posted or were not found interesting by others. Anyway, here's a big belated thanks for all of the kind, caring and hardworking people on this site.
Replies to "Hi John, I found your reply to my genital concern and was pleased to see the..."
Hi @jager5210 and @johnhans, my Internet service provider switched to a new email system that uses strong spam mail appliance and it was preventing a lot of my Connect emails from even reaching my inbox or the spam folder in my email program. It just plain blocked the emails. The good thing is that after I realized what was going on the customer has the ability to log into the spam appliance and see all of the emails that were blocked and then release them into their inbox and add the sender to a friends list so that it's not blocked in the future. I also have a email filter setup to move Connect emails to a specific Connect folder in my email program as soon as they are received. There is a good discussion and tips on doing this that you may want to read through and see if it helps you.
> Groups > Just Want to Talk > [Tip] Filter your Connect emails into a folder
-- https://connect.mayoclinic.org/discussion/tip-filter-your-connect-emails-into-a-folder-1/
@jager5210 thank you for the kind words! Hoping you find some answers and some relief from the pain and symptoms.
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@jager5210 I have had this email problem for a while. I have given up on correcting it and just go to my spam folder every day. I do need to wait for it to download into my spam folder. Connect is not the only thing showing in spam.