Communicating effectively with the hearing world.

Posted by joangela @joangela, Sep 22, 2019

What are your words of advice to communicate effectively in the hearing world? Basic things like going to the grocery store and communicating with the checker and not getting looks like you are crazy. Do you hold up signs? Do you try and explain that you have a hearing loss or that you are deaf? What are your communication methods?

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@arrowshooter

People don't know what a hearing impaired person doesn't hear or understand. People assume everyone is hearing. So when asked to repeat they often say the same thing with the same poor result. For me certain places or situations are impossible for oral communication like noisy places or over the speakers at drive-up windows. I mostly just avoid putting myself in that position if possible.

Sometimes avoiding is impossible. If I can't understand someone I often gesture that I don't understand, without speaking, pointing to my ear. Or I have found that using Sorenson Buzz Cards (phone app) is helpful. I can type in something like "#1, no fries, to go please" at McDonalds and show them the text on the phone without voicing anything. Or I have another screen prepared that reads "I'm unable to understand you - please write" and have a paper and pencil for them. The more I speak the more they talk back in a way I can't understand. People generally don't know how to communicate with someone who is deaf or hard of hearing, so we have to tell them how to communicate with us. Some people understand right away and some never get it.

I also use an Oticon Connect Clip. I find it important to be prepared to use it. People don't realize how long it takes to turn on the Connect Clip and change hearing aid program on a phone or remote control. So I try to do all that before ever engaging a conversation with that device. I've had great success with speakers wearing the Connect Clip, they are very cooperative.

Sometimes I sign (ASL) as I speak and that is enough for some people to realize that I'm hearing impaired and respond appropriately. Once in a great great while someone will actually know ASL. That's very rare.

I advocate for hearing loops whenever I get a chance. I've asked our local bank to install a loop system at the drive-up window and I've asked the VA clinic to install a loop system at the check-in desk. Those countertop systems are inexpensive and work well (after people learn how to use them). AWARENESS is a big key to successful communication

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Hi @arrowshooter! I also struggle with the :07 seconds it takes to get the connect clip mic to pink (on). I did recently learn that one quick button tap will stop my phone audio, but I wish a 2nd tap would start it again. Nonetheless, it gives me a chance to switch over to a live conversation more quickly. I am learning ASL, and sometimes sign a bit to indicate my challenges. Imma try those buzz cards.

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@banshee

@ner, same same. Even though it' not politically correct, I also use the term "Hearing Impaired" so they take my requests to face me, say my name first, etc...seriously. If I say "Hard of hearing" they tend to not modify their behavior; and then get frustrated by my requests they repeat themselves. So, I self-identify as "hearing impaired."

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@banshee

I've used all sorts of definitions over the years and have great success with "I read Lips". Don't even have to say please face me etc as
the majority of people seen to look up and do that right away. So often, they will turn around to speak to me rather than just keep on talking while their back is turned.

FL Mary

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@imallears

@banshee

I've used all sorts of definitions over the years and have great success with "I read Lips". Don't even have to say please face me etc as
the majority of people seen to look up and do that right away. So often, they will turn around to speak to me rather than just keep on talking while their back is turned.

FL Mary

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@imallears ( love the name! )
I never thought of saying "I read lips" but that's great. It lets them put 2 + 2 together in their head!

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A lot of people don't seem to understand hearing loss. They think you either can hear or you can't. That's not so true. Sometimes I can, from the context, figure out the meaning if they wait long enough. Sometimes I am exhausted at the end of the day and literally CANNOT HEAR something I would have been able to understand earlier that same day (Cognitive Load much?). Sometimes pure amplification does nothing because my loss is more about distortion. An accent totally distorts the sound for me. Sometimes I heard all except the first word. I'm sure there are individual situations that make the extent of your loss vary also. I will continue to try to educate others, in an upbeat way, if they are open to it.

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@banshee

Hi @arrowshooter! I also struggle with the :07 seconds it takes to get the connect clip mic to pink (on). I did recently learn that one quick button tap will stop my phone audio, but I wish a 2nd tap would start it again. Nonetheless, it gives me a chance to switch over to a live conversation more quickly. I am learning ASL, and sometimes sign a bit to indicate my challenges. Imma try those buzz cards.

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Banshee, if your Connect Clip is "on" all you have to do is switch your hearing aid program to "connect clip" program and the mic will be live instantly. But you are correct, to turn the connect clip to on with the connect clip buttons it takes too long.

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I use the hearing aid buttons to turn it on. Why would you think it would take longer to do so? Also, don't forget to lower the volume of your hearing aid or you will get too much noise.

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@maryjax

I use the hearing aid buttons to turn it on. Why would you think it would take longer to do so? Also, don't forget to lower the volume of your hearing aid or you will get too much noise.

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To turn on the Connect Clip it requires a "long push" (3 - 4sec.) of the main button. To activate the mic it requires another "long push". I think that is where "Banshee" got the 7 second delay. Once the Connect Clip is on then activating the mic, whether by a remote, phone app, or hearing aid buttons is almost instantaneous In my case the quickest way is to use my phone app.

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