@johnbishop- @maone and @debbraw - Can I stick my 2 cents in? On my computer, in my spam box there is a place at the top that says "not spam" and if you check the box off in front of the email from Mayo Connect it will send it back to your in box. If it does it again, then do the same thing. Usually I only have to do it once. Does this make sense? It might just be the computer?