Don't sell VA short. My husband had wonderful care from them for over 30 years and they still provide many of his meds even though he is unable to physically attend an appointment with their Drs. The people at our local VA clinic were always kind and helpful and knew people by name. If it was an emergency situation, they got us right in or was able to give me the equipment or meds needed to alleviate the problem. Their social worked guided me through the difficult time of obtaining a site for an mental evaluation locally when we knew I could no longer care for my husband of 64 years at home. They are busy but they care.