Lori Renee, Hank, I am so sorry it did not help after spending what must have been a substantial amount of time and money. I would hope there was at least some partial refund. Thank you for responding Lori, it’s good to have some facts based on real experiences, negative and positive. Hank, I think you should write a book based on all the fact gathering you have done; it could be very useful. 🤗 Helen