Hi Carol, Awwww, I feel so bad they do not work for you. What is strange, is that they are usually true to size. I am a nine and a half, and I even sized down. And I own many pairs. Very strange. As far as a hard foot bed; yes, they have a rather hard foot bed. I did not like that at first but now I love that. I feel well supported. At first I felt it was too much. But the biggest thing is that I tend not to get the odd neuropathic sensations in the shoe, like the feeling like my socks are bunched up in the shoe, or I am walking on pebbles, etc . Don't give up, Carol!!!! There is a shoe that will help your feet. You have to find it. You have to find a way to get more comfortable, or you will disable yourself more. So the quest is on. Go searching for something!!!! So sorry they did not work!!! Lori Renee