@jenniferhunter — Hi Jennifer; I am very sorry to know you had such terrible experiences. It is not something anyone should have to go through, even once, let alone 5 times in 2 years!! I am so happy to know you found a very different atmosphere at Mayo. The acceptance, reassurance, and help you found at Mayo are basic expectations all of us have and should find in a doctor and his/her medical staff in any medical facility. How are you doing now? Did you have surgery? A big hug!