← Return to Hearing Loss: Come introduce yourself and connect with others

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@julieo4

If you are having hearing aid problems during these difficult times, don't assume that your provider is completely closed to service calls. Many audiology groups are serving their clients by having someone on duty at their clinic each day. It is likely a drop off and pick up procedure, but if they are quality providers they do care about the people they serve. Recently, I had a communication from someone in a large metro area of Wisconsin who was frustrated that ALL the audiology clinics were closed in their area. I did some checking in our smaller metro area and found that most of the clinics here are providing urgent services. Do some due diligence to see what's going on in your area. If you have quality hearing aids and like your provider, you don't want to step down. Another suggestion which may be helpful to some people is to purchase a Williams Sound Pocket Talker. They can work with headphones and/or hearing aids with telecoils. Many people who don't wear hearing aids use them to amplify. Many hospitals keep them on hand to use with patients who have trouble hearing. They generally cost around $150. A device worth having. And, if you get those telecoil equipped hearing aids back in working condition, the Pocket Talker can be really helpful in noisy settings like restaurants. Everything costs money, but spent well it's worth it.

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Replies to "If you are having hearing aid problems during these difficult times, don't assume that your provider..."

Do you need to go back to your aid provider to pair your aid(s) with the Pocketalker? I've found that some of the things I've purchased or downloaded don't work with my aid, even though it has a telecoil and worked with an IPhone...until the IPhone had problems and I switched to a Samsung. I was able to get IPhone conversations and driving directions delivered directly into my ear. However, even though I downloaded the app for Samsung to do the same, it doesn't seem to work. I've been interested in the Pocketalker for quite a while, but want to know that it will actually work before investing more money in something that's only marginally (or NOT) helpful.

Part of my problem is that we have zero cell reception here, plus our modem isn't strong enough to provide WiFi for my Samsung phone. When we moved to this house from a city full time six years ago, I'd never have left my cell at home...but, once you get accustomed to not using it at home because it has no reception, it's very easy to leave the house without it! I can't even text or receive texts here.