@merpreb Maybe this would help all us older peop!e who lived in a simpler time. I lost my phone in a service car that brought me home .I and my medical transportation made a claim out to Lyft,also I called Sprint and had phone deactivated all week this went on when the phone company should have told me first time I called I had insurance on phone so could get a replacement no took 5 days to find this out I was so overwhelmed by going through all of this , In earlier days 70,s 80,s this would not have been the case At 3a.m. Was so strongly overwhelmed I emailed to talk helped ,had a cup of Chamomile tea ,deep breathing ,essential oil mist finally felt calmer and went to lala land.Thanks merpreb