I arrived at Mayo Rochester in critical condition. I was many miles away from home, and fearing for my life. My husband was with me, but during procedures, I was completely alone.
I remember when I had a procedure at Mayo, there was a nurse who came to my bedside. She called me by name. Then she introduced herself and told me about the procedure. She also asked me if I had any questions and then patiently listened as I struggled to to speak. She answered each one.
She would hold my hand and tell me that she would be with me. I remember that I felt a gentle little squeeze to my hand as the anesthesia took effect. And then - she was with me when I woke up.
This was both comforting and reassuring to me each time it happened.